When the customer approached Parablu, they were experiencing grave challenges meeting their endpoint data backup goals.
1. An inefficient manual data backup process
The customer’s existing data backup strategy involved backups to externally connected storage devices on each endpoint. These backups had to be manually triggered by employees from their business laptops and desktops. But, over a course of time, the IT team realized that they didn’t have a consistent record of backups from business endpoints. The dependence on external drives and the manual nature of the process made it inherently unreliable – heightening possibilities of data losses due to accidental deletion, ransomware infections, data corruption, and device loss or theft.
The business was also experiencing explosive growth in the volume of data and soon realized that the existing backup process may not scale to the required levels of data protection and availability. Overall, they realized it was time for the inefficient, labor-intensive, and non-scalable backup model to make way for a more modern backup strategy.
2. Unable to cost-effectively move data to the cloud
The customer knew that a cloud-based backup was the way to go. It brought with it the benefits of reliability, geographical separation, and the elasticity of Operational Expenditure vs Capital Expenditure.
They evaluated the possibility of using the Microsoft OneDrive tool as a backup. But in the process, they discovered OneDrive’s unfortunate shortcomings as a backup solution. An excellent productivity tool for file sync and collaboration, OneDrive however wasn’t designed to be a backup. It cannot not ensure the level of data coverage, data immutability, centralized management, and erect the type of ransomware defense that an enterprise-class solution could provide.
But moving to the cloud using an enterprise-grade backup solution wasn’t easy, because of the cost-prohibitive prices. Besides, they already had subscribed to Microsoft 365 and did not want the existing cloud investment on OneDrive for Business to go unutilized.
3. Complex restore operations
IT administrators dealt daily with the complexity of recovery from external drives – stretching their already over-extended staff even further. Finding and recovering backed-up data in the event of any endpoint malfunction was proving more challenging each day.
4. No visibility into backup status
There was also no centralized way to get a clear assessment of how many endpoints were protected and how many were exposed. Since all data backup operations were manual – there was no central log or reporting of user actions. The only way to discover any non-compliance in the backup was at the time a data recovery was attempted – too late in the process.