Learn how a leading retail giant in India managed to leverage the advantages of both on-premise as well as SaaS-based backups using Parablu’s hybrid “Bespoke BaaS” approach.
This retail giant’s earlier backup strategy was highly simplistic and de-centralized. Endpoints backed up to whatever storage medium was available in their local offices (or retail stores). And the backup process was manual – which meant that somebody had to take the responsibility to perform such backups at a predictable frequency. For a while, the team was happy with this type of local, on-premise storage backup, since they perceived it as offering them an assurance of having greater control over data security and privacy.
However, they soon came to realize that such a great reliance on human involvement meant a much higher chance of potential failures in backing up critical business data which consequently could cause data losses. There was also unclear accountability when such data losses occurred. It became clear to them that it was important to implement a streamlined and automated backup process that would not only reduce manual intervention, but also increase reliability, predictability, and speed in the backup process – thus guaranteeing a significantly higher level of data protection.
For a while, the team was happy with this type of local, on-premise storage backup, since they perceived it as offering them an assurance of having greater control over data security and privacy.
The manual backup process was made more complex and error prone since business operations were spread across several locations and also involved a mobile workforce who were constantly on the move. This meant that even if the IT team missed backing up data from a single individual’s endpoint, it could trigger a chain of data availability and data security issues. With the de-centralized process they had in place, and the workforce being mobile, the IT team found it virtually impossible to track each user’s endpoint data backup – since the backups would occur locally to on-premise storage in the location they happened to be in any given day.
Once the pandemic hit, and huge numbers of their employees started working from home, the situation became dire. Backing up to local storage was no more an option – because employees at home had no practical way to connect to such storage. The enterprise did encourage the workforce to access the company network using a VPN, but this proved to be an unsustainable workaround due to bandwidth usage issues and latencies.
The business was also worried about exposing data stored in user endpoints to additional risks in an unsupervised home environment. And the ever-increasing incidents of ransomware added another level of complexity and data security risk.
With the traditional backup mechanism proving inadequate in the new WFH scenario, it put increased pressure on the IT teams to find reliable ways to protect endpoint data. Maintaining the local backup infrastructure, trouble-shooting VPN issues, and helping users perform manual, on-demand backups/restores were all proving to be time-consuming and prohibitively labor intensive. The retail giant realized that their IT team was spending more time hunting down data losses or troubleshooting unavailability issues than in providing a high-quality experience to their stakeholders.
With the de-centralized backup mechanism they had in place, the IT team did not have complete visibility to the backups and restores from the business endpoints. They couldn’t reliably tell which endpoints were protected and which were not, or when an endpoint was last backed up. They were also not able to reliably test and verify the recoverability of backups. This low visibility over data backup performance meant higher chances of corporate data loss – and worse, an increase in their vulnerability to a ransomware attack or an insider threat.
However, they still had a few concerns though around costs and security.
Here are some of the other reasons Parablu made the grade:
Parablu, an award winning provider of secure data management solutions, engineers new-age cloud data protection solutions for the digital enterprise.
BluKrypt™ – Secure Storage Container