This industrial and services conglomerate did not have a streamlined backup process in place. They were relying on employees and entrusting them with the responsibility of keeping safe all their critical data on their endpoints. In absence of a robust backup strategy, they were vulnerable to data security risks, and especially so with non-tech employees who were technically less informed on how to ensure protection for their endpoint data.
This customer had a few close calls with data-loss situations and realized the pressing need for a backup solution. During the pandemic, the experienced a sudden increase in the number of ransomware attacks and with only an anti-malware solution forming their security defence, they were recognized their lack of readiness to defend against ransomware in the event of serious attack.
The IT team ran through a thorough analysis of their security defences and realized that they had to proactively strengthen their data protection strategies for employees, especially at top management level and other key stakeholders. High-profile data breaches or any form of data corruption on such endpoints could mean grave business disruption and raise questions around the robustness of their data protection capabilities.
They needed a solution that was not just easy to implement on all enterprise endpoints but also comprehensive enough to help them protect their data against advanced threats and accidental loss.